To use ANZ Payment Requests, you need to:
∙Be at least 18 years of age.
∙Have an ANZ everyday account (e.g. Go, Freedom or Business
Current) or ANZ Flexible Home Loan account that you have
authority to make payments from, with enough funds for the
payment.
∙Have the latest version of ANZ goMoney on your mobile device.
Visit the Apple App Store or Google Play™ Store to download the
app.
When you choose to pay from your bank account with Flik, you'll
be taken directly to Payment Requests in your ANZ goMoney app.
To approve a payment request, follow these steps:
1. If it's the first time you're paying through Flik, tap
Yes, allow Payment Requests to let these
requests be sent to you in goMoney.
2. Check the payment information when the request comes through,
and then select the account you want to pay from.
3. Tap Approve. Your money will be withdrawn
immediately and the payment can't be stopped. Once the payment
has been processed, you'll be able to see it in your account
transaction history.
4. You'll be returned to where you started the payment.
Security time limit
For added security, you need to approve a payment request within
seven minutes, or it will expire. No payment will be made and
you'll have to begin the payment process again.
Flik and ANZ will never ask you to share your ANZ goMoney or ANZ
Internet Banking login details by notification, text message or
phone call.
You should never provide or confirm your login details, PIN, or
two factor authentication codes to any person, website or app
other than ANZ Internet Banking or goMoney.
You can report suspicious behaviour by calling ANZ on 0800 269
296 (or +64 4 470 3142 from overseas, charges may apply).
There are a few reasons why you might not receive a payment
request:
∙You need to be at least 18 years of age.
∙You need to have an ANZ everyday account (e.g. Go, Freedom or
Business Current) or ANZ Flexible Home Loan account that you
have authority to make payments from, with enough funds for the
payment.
∙You're trying to pay for something that costs more than the
NZ$5,000 transaction limit. If this is the case, please use
another way to pay.
∙Make sure you have the latest version of ANZ goMoney on your
mobile device. Visit the Apple App Store or Google Play™ Store
to download or update your app.
∙The request may have expired if it has been more than seven
minutes, which means you'll need to begin the payment process
again.
If you have an issue (e.g. your payment was made twice) or want
a refund, contact us directly.
Please reach out through our support chat at the bottom right or
our support page here.