Ely Studios Limited (we, us, our) complies with the New Zealand
Privacy Act 2020. Personal information is information about an
identifiable individual (a natural person), and includes personal
data, personally identifiable information and equivalent
information under applicable privacy and data protection laws.
This policy does not limit or exclude any of your rights under the
New Zealand Privacy Act 2020. For further information on the New
Zealand Privacy Act 2020, see www.privacy.org.nz. This policy was
drafted with brevity and clarity in mind. It does not provide
exhaustive detail of all aspects of our collection and use of
personal information. We are happy to provide any additional
information or explanation needed. Any request for further
information should be sent to support@flik.nz.
Changes to this policy
We may change this policy by uploading a revised policy onto our
website. The change will apply from the date that we upload the
revised policy.
When does this privacy policy apply
This privacy policy applies to personal information we collect
from visitors to our website, our customers and other persons with
whom we deal directly.
Users of our payment gateway service may collect personal
information from individuals (e.g. their employees and customers)
and upload, store or process that information to or in that
service (User Data).
To govern the processing of User Data (as applicable). Unless
required otherwise under applicable law, if we receive any request
or enquiry relating to User Data, we will forward this request to
our relevant customer. The remainder of this privacy policy does
not apply to User Data.
What personal information do we collect directly from
you
We collect the following information directly from you.
When you register for, or login to, an account on our website or
related services, we collect your name / email address / password
/ phone number and any other information we require or ask for to
set you up with an account. We may collect some of this
information using third party authentication services (as
described further in the from third party sources section
below).
When you set up a profile, we collect your name / email address /
phone number / account number / NZBN / merchant name and any other
information we require or ask for to set you up a profile.
When you fill in a contact or enquiry form on our website, call
us, meet us in person or otherwise contact us, we collect your
name / email address / phone number and any other information you
choose to provide to us.
When you respond to our feedback surveys, we collect your name /
email address and any other information you choose to include in
your response. When you refer another person to use our website or
related services, we collect your name / email address and the
other person's name / email address and any other information you
choose to include in the referral.
Some of the personal information that we collect directly from you
may be mandatory and some may be optional. We will let you know
which of these applies at the time we collect the relevant
personal information. While you do not have to provide us with
some of the information that we may request, this might mean that
our products and services may not perform as well as they should,
or that we may not be able to provide some parts of the website or
all of our products or services to you. If you require further
information about the consequences of not providing us with any
information, please contact us at support@flik.nz.
We do not generally collect "sensitive information" (e.g. ethnic
origin, religious or political views, health information, etc.)
from website users, suppliers, partners, clients and prospective
clients. We only collect sensitive information with the consent of
the individuals to whom the sensitive information pertains, where
reasonably necessary, such as to lessen or prevent a threat to
health and safety or to fulfil a legal requirement.
Automatically when you use our website and apps
When you access and use our website or related services, we may
automatically collect information about your device and usage of
our website, products and services, including your IP
address/operating system/browser type/time spent on certain pages
of the website/pages visited/links clicked/language preferences.
Some of this data is collected through third party tools and/or
the use of cookies, web beacons and similar storage technologies.
Please refer to our cookie policy below for further
information.
From third party sources
We may combine the personal information about you that we receive
from third parties with the personal information we collect from
you directly or with device and usage data we collect
automatically when you visit our website.
How we use your personal information
We may use your personal information to: